Albert Raven Consulting Services — Client Feedback

Step 1 of 4 — About you25%

Let's start with you

Tell us a little about yourself so we can put your results in context.

Your name *

Agency name *

Email address *

Phone number *

Your role

Staff size

How long have you been working with Albert Raven?

Which services are you currently using? Select all that apply

AI Agents & Automation

WillowCompliance

Group Home Lead Gen

Case Management Lead Gen

SEO / Digital Visibility

Consulting

Your results

These specific numbers help other agency owners understand what's possible. Be as specific as you can.

Since working with Albert Raven, approximately how many new clients have you been able to accept or provide care to?

How has your response time to new inquiries changed?

Same day vs. days before

Within the hour vs. next day

Instant 24/7 vs. missed calls

Still improving

How many hours per week have you personally gotten back from admin tasks?

How has your hiring process changed since using the automated workflows? Select all that apply

Candidates stopped ghosting

Time-to-hire cut in half

Fewer no-shows at interviews

Applicants acknowledged faster

Better quality candidates applying

Onboarding is more consistent

Still early

Has your agency been able to take on more clients without adding admin headcount?

Yes — scaled without hiring admin

Partially — some growth, same team

Not yet but trending that way

Visibility & professional image

Case managers, discharge planners, and medical professionals refer clients to agencies they trust. Tell us how the systems have changed those relationships.

Have case managers, discharge planners, or medical professionals commented on your agency's professionalism or responsiveness?

Yes — direct positive feedback

Yes — more referrals coming in

Not yet — still building

Not applicable

What specific ways have the automated emails and SMS helped you stay visible and professional with referral sources? Select all that apply

Automated follow-up after every referral

Status updates to case managers

Appointment confirmations go out without me

Professional intake confirmation emails

Consistent after-hours communication

Referral sources comment on our responsiveness

Faster response to referral inquiries

Not using this yet

How has the Case Management Lead Generation service impacted your referral pipeline? Select all that apply

New case manager relationships

More consistent referral flow

Visibility with hospital discharge teams

Referrals from new geographic areas

Moved from word of mouth to systematic referrals

Higher quality referrals

Still early — building pipeline

Not using this service

How has SEO / Digital Visibility improved your agency's online presence? Select all that apply

Showing up in Google searches

Families finding us before competitors

More website inquiries coming in

Ranking on first page locally

More credible online presence

Reviews showing up prominently

Still early — building visibility

Not using this service

Has the system helped you capture referrals or inquiries you would have previously missed?

Yes — definitely captured leads we would have lost

Probably — hard to know

Not yet

Describe a specific moment when the system made your agency look more professional to a family, case manager, or medical professional.

0/600

Has your compliance confidence improved — heading into AHCA reviews or Medicaid audits?

Yes — no longer dreading audits

Significantly improved documentation

Still working on it

Not applicable

Your story

This is the part that moves other agency owners to take action. Your words matter.

What was your biggest operational pain point before working with Albert Raven? * Select all that apply

Drowning in admin and paperwork

Losing clients to slow response times

Hiring was too slow — candidates ghosted

Compliance tracking was a constant anxiety

Working 60+ hours and still falling behind

Missing family events because of the agency

No system for after-hours inquiries

Invisible online — families couldn't find us

No consistent referral pipeline from case managers

Staff burnout and high turnover

What has changed most significantly since working with Albert Raven? *

Include specific numbers if you can — hours saved, clients gained, response time improvements.

0/600

What would you tell another agency owner who is on the fence about working with Albert Raven?

Speak directly to someone like you 6 months ago.

Rate your overall experience

Overall satisfaction

Quality of done-for-you implementation

Impact on your agency's growth

Likelihood to recommend Albert Raven

I give Albert Raven Consulting Services permission to use my feedback as a testimonial on their website, social media, and marketing materials. My name and agency name may be included.

A public review takes under 2 minutes and helps other overwhelmed agency owners find their way to a better system. Your experience could be the reason someone finally makes the change.

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Your results are exactly the kind of story that helps another exhausted agency owner realize there is a better way. We're grateful you took the time.

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